Privacy Policy

VEXA PLAYER ('we', 'us', 'our') operates the vexaplayer.com website and the VEXA PLAYER application (the 'Service'). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service, and the choices you have associated with that data.

Device Information (automatic):

• Device ID (used for activation and license validation)
• Device model, operating system version
• IP address (used only for fraud prevention and analytics)
• App version installed

Information You Provide:

• IPTV credentials you enter (Xtream Codes username/password, M3U URL, Stalker portal, MAC address) — stored LOCALLY on your device only, never transmitted to our servers
• Email address (only if you contact support)
• Payment information (processed by third-party processors like PayPal, Stripe — we do not store card details)

• To activate and validate your license
• To provide customer support when you contact us
• To prevent fraud and abuse
• To improve the app (anonymous usage statistics only)
• To process payments (via third parties)

• Device IDs and activation data are stored on encrypted servers
• IPTV credentials NEVER leave your device — they are stored locally and used only by the app on your device
• We use industry-standard encryption (HTTPS, AES-256 for data at rest)
• We do not retain data longer than necessary

We use these third-party services that may collect data per their own policies:

• Google Play Services (for Android distribution) — Privacy Policy
• Amazon Appstore (for Firestick distribution) — Privacy Policy
• PayPal / Stripe (for payment processing) — PayPal Privacy · Stripe Privacy
• Cloudflare (for CDN and DDoS protection) — Privacy Policy

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to processing
• Data portability
• Withdraw consent at any time

To exercise these rights, email privacy@vexaplayer.com.

Our Service is not intended for users under 13 years of age. We do not knowingly collect data from children under 13. If you believe a child has provided us with personal data, contact us and we will delete it.

Our website uses minimal cookies:

• Essential cookies (language preference, session)
• We do NOT use tracking/advertising cookies
• We do NOT use third-party analytics that profile users

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Material changes will be communicated via the app or email.

For privacy questions:

• Email: privacy@vexaplayer.com
• WhatsApp: +212 602159113
• Telegram: @vexaplayer